They just wait till you lose them all! I’m not gonna give up and I’m not gonna let them go with my money like this.
I believe that they are just trying to delay your withdrawal so they can pay you slower or even not pay you back. I’ve never seen such unfair and unreasonable requests in all other online casinos! Their financial department never respond your questions in time. Now my verification is done, but I still can’t withdrawal via bank transfer, because this casino required me to deposit another minimal amount by using the same payment method which is the bank transfer to be able to withdrawal via bank transfer! And the worst thing is you can’t deposit via Bank transfer, as they don’t have this deposit option for players to choose at all!! So now I have to contact their financial department again and be waiting for their slow reply to see how I can get my money back! What a ridiculous requirement! You need to pay more money in to get your money back. I have been waiting for 2 days to get my verification finish.
I have sent the Emails to their financial and support team, but no response about how long it can be done and no response after I have sent my documents. I have previously tried to finish the verification process and it said it could not be done on its website.
